New T-Mobile offer will tie customers not currently financing devices to the company
Though there’s a trade-in requirement, customers will be delighted to know that even phones as old as the iPhone 11, Samsung Galaxy S10, OnePlus 9 Pro, and Pixel 6 qualify. It doesn’t matter if the device is broken.
The catch here is that customers who go for the deal will have to stay with T-Mobile for two years. But then again, this is the whole point of the promo. T-Mobile doesn’t want to lose customers who aren’t bound to it already.
T-Mobile customers can trade in an old device and get a new flagship for $830 off.
Customers who aren’t considering leaving the company anytime soon probably won’t mind though, considering they will get an iPhone 16, Pixel 9, or Galaxy S25 for free or a discounted price, depending on the model they go for.
If you are wondering whether you are eligible, don’t expect T-Mobile to notify you. The offer will instead show up when you are shopping for a device in the T-Life app, assuming you qualify for it.
Additionally, store reps might be able to help you find out if you are eligible and assist you in claiming it. You can let them know that eligible customers have the “2025 Loyalty Trade” segment on their accounts, which can help them look it up.
The deal doesn’t exclude any plan, including grandfathered legacy plans. Customers with active Equipment Installment Plans (EIP) don’t qualify though.
This deal is yet another sign that T-Mobile is afraid of losing customers to rivals. The company is allegedly contemplating extending the duration of EIPs to 36 months. The company has also stopped giving discount bill credits to customers who pay off their devices ahead of time.
