Verizon’s latest move shows it’s paying attention to a specific kind of user


Verizon just rolled out a new set of military benefits as part of its bigger AI-powered push to overhaul customer care and make rewards a bigger focus across all its brands. And that includes a brand-new short-term service suspension option aimed directly at service members.

A more flexible way to pause your plan during deployment

If you are in the military and getting deployed for less than 90 days – even if you’re still technically within Verizon‘s coverage area – you can now take advantage of Verizon‘s Military Short Term Suspend. That means you can pause your line temporarily for just $10 per month or your regular monthly service price, whichever is lower.Verizon is also keeping its long-term suspension option in place for those deployed between 90 days and 3 years. In that case, eligible customers won’t be charged for service, add-ons or even their device payment during the entire suspension period. And when it comes time to disconnect, there are two options: either pay off the device or return it in good working order, and the remaining balance will be waived.

– Sowmyanarayan Sampath, Verizon Consumer CEO, June 2025

Beyond the new suspension option, Verizon is also offering a few more deals. Military customers can now get 4 lines starting at $25 per line per month (plus taxes and fees) on Unlimited Welcome, a budget-friendly unlimited plan that offers the option to add perks like streaming services or hotspot data.

There is also the Fios Home Internet option that starts at $45/month with Auto Pay, and if you bundle it with mobile service and a military discount, you get an extra $15 off, dropping the price to just $30/month – and yes, that includes the 3-year price lock guarantee on the base rate.

And even Tracfone, Verizon‘s prepaid brand, is joining in. It now offers 10% off all $20/month or higher Unlimited Talk & Text plans for verified military customers. You can verify your status easily through ID.me and start saving without needing a contract.

Verizon‘s move brings it closer to T-Mobile‘s military offerings, though some differences remain. For example, T-Mobile boasts a 5-year price lock guarantee (though we all know how those often work in reality), while Verizon‘s lock is 3 years. T-Mobile bundles perks like Netflix, Apple TV+, and Hulu in its plans, while Verizon charges an extra $10 per line for those add-ons.

But if you’re comparing carriers, it’s not just about who gives you the biggest discount or the most free streaming – it’s about where you get solid coverage, real support and the best value for you. And if you’re wondering which one to go with, make sure to check out:

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